- What counts towards my events a month?
- An event counts once, in the month you first publish it. Drafts do not count, and taking an event down and putting it back up does not count again.
- What counts as a guest?
- Each place booked. A booking for a family of four is four guests. Cancelled places are handed back.
- Does Entry.to take a cut of ticket sales?
- Not on your own Stripe or SumUp. Paid tickets are part of Pro, which is a flat £20 a year, and you pay only your provider's card fee. If you use Super Basic payments instead, the fee is 5% + 20p per booking on Pro and 1.5% + 20p on Pro+, with Stripe's card fee included.
- Does Entry.to hold my ticket money?
- No. Guests pay on a secure Stripe page and the money goes straight to your own payment account, never through Entry.to. Entry.to only keeps the record of who has paid.
- Do my guests need an account?
- No. They give a name and an email address, and get a ticket by email. They can cancel from that ticket if they can no longer come.
- What happens to my events if I stop paying?
- Nothing is deleted. You keep every event and guest list. You go back to the Free limits, and paid tickets stop selling until the plan returns.
Using more than one Super Basic app? The bundle gives you Pro in every app for £100 a year. See the bundle